Position: Field Service Technician
Division: Fision Home / Hotwire Communications
Department: Launch Operations
Location: Venice, FL
Open Date: Tue Aug 22nd, 2017

The Field Service Technician will be responsible for quality installation practices during installation of Hotwire services including video, voice, and internet. Will also install and maintain network systems for private lines and determine solutions for any issues preventing the service from operating normally. Candidate must have a valid driver’s license and maintain a good driving record. Candidate must be able to work overtime, nights and weekends.


Essential Duties/ Responsibilities

  • Installation and servicing of full video services, including analog, digital and HD TV.
  • Punch down telephone lines.
  • Performs all other duties as assigned.


Required Qualifications

  • Must have a minimum of three (3) years’ experience working with Cat 5/Copper Dish Product, installing and testing cable, phone and internet.
  • Ability to install connectors on all types of coaxial and Cat5 drop wire.

  • Ability to install customer premise equipment, modem, digital converter, configure VCR connections.

  • Ability to trouble shoot video, telephone and internet problems from any telecommunications mark to customer premise equipment.

  • Ability to configure, customers computers for internet operations.

  • Ability to test and tone all drop wires from equipment room to end user location.

  • Must have valid driver’s license and transportation.

  • Must be able to work with or without direct supervision.

  • Must be able to work overtime, nights and weekends.

  • Must be proficient at using small hand tools and larger power tools. Must be comfortable working on a ladder and all heights.

  • This list is may not be all the responsibilities associated with the job description.

  • Strong PC skills are required.
  • Excellent oral, written and interpersonal skills are necessary
  • Ability to work in confined spaces


Physical Demands

Ability to lift up to 50 pounds, climb ladders and occasional attic work.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment

Single family homes or condo and/or telecommunication rooms.


Equal Employment Opportunity

Hotwire Communications is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or Veteran status.

Hotwire Communications does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hotwire Communications and Hotwire Communications will not be obligated to pay a placement fee.


*Sponsorship is not available for this position


If interested in this or any of the open positions, please email your resume and cover letter to careers@hotwiremail.com.

If interested in this or any of the open positions, please email your resume
and cover letter to careers@hotwiremail.com